Actifig(“we” and “us”) is the operator of (https://actifig.com) (“Website”). By placing an order through this website you will be agreeing to the terms below. These are provided to ensure both parties are aware of and agree upon this arrangement to mutually protect and set expectations on our service.
1. Shipping Costs
We provide free Express Shipping worldwide. Priority Processing is $1.5, this can save up to 24 hours by jumping to the top of the order list. The amount of time saved depends on the amount of orders there are the day of your order.
2. Delivery Terms
- 2.1 Shipping, Processing & Delivery Time
- UK Express Shipping
- US Express Shipping
- Canada Express Shipping
- Spain Express Shipping
- France Express Shipping
- Italy Express Shipping
- Germany Express Shipping
- Belgium Express Shipping
- Portugal Express Shipping
- Australia Express Shipping
- International Standard Shipping
- 2.3 Dispatch Time
- 2.4 Change Of Delivery Address
- 2.5 P.O. Box Shipping
- 2.6 Military Address Shipping
- 2.7 Items Out Of Stock
- 2.8 Delivery Time Exceeded
3. Tracking Notifications
Upon dispatch, customers will receive a tracking link from which they will be
able to follow the progress of their shipment based on the latest updates made
available by the shipping provider.
4. Parcels Damaged In Transit
If you find a parcel is damaged in-transit, if possible, please reject the
parcel from the courier and get in touch with our customer service. If the
parcel has been delivered without you being present, please contact customer
service with next steps.
5. Duties & Taxes
- 5.1 Sales Tax
Sales tax has already been applied to the price of the goods as displayed on the
website
- 5.2 Import Duties & Taxes
Import duties and taxes for international shipments will be pre-paid, without
any additional fees to be paid by customer upon arrival in destination country
6. Cancellations
If you change your mind before you have received your order, we are able to
order has already been dispatched, please refer to our refund policy.
7. Insurance
courier.
8.Process for parcel damaged in-transit
their investigation into the claim.
- 8.1 Process for parcel lost in-transit
investigation and deemed the parcel lost.
9. Customer service
[email protected]